We’re happy to share some improvements to Tempdrop that are now shipping on new orders.
If you’ve been following Tempdrop, you know that our frames have been prone to a manufacturing error. To address the issue so far, we’ve been shipping all Tempdrop packages with a spare frame and promptly replacing all broken frames as we devise a better solution. In the past few months, we’ve redesigned a stronger, more flexible frame made of USP Class VI biocompatible plastic that will hold the sensor better. See below.
Here’s what this update means for you:
In the US and internationally, Tempdrop packages are already shipping with the new frame.
Our Midnight Blue armbands that quickly sold out when we first introduced them are now back in stock and available in the US, EU, and internationally.
In the US and internationally except the EU, the new frame will be included in all standalone orders of armbands.
In the EU, new frame stock will arrive in the next 2 to 3 weeks. We will start including a new frame with each armband as soon as they arrive.
Warranty Replacement Frames or Spare Frame Purchases
In the US and internationally except the EU, we have already started shipping new frames as warranty replacements or separately purchased spares.
In the EU, we will start shipping new frames as warranty replacements or when purchased as spares in 2 to 3 weeks when the stock arrives.
New clear sensor made from USP Class VI biocompatible plastic to the right.
Please note our warranty policy. Tempdrop Basic comes with a one-year manufacturer's warranty, Tempdrop Confidence with a two-year, and Tempdrop Freedom with a three-year. If your frame has snapped, please contact us at firstname.lastname@example.org and include a picture of your frame. We will not be replacing frames except according to our warranty policy. Otherwise, spare armband frames can be purchased anytime.
We’ve also recalibrated the hardware of the more recent Tempdrop sensor to align more closely with oral basal body thermometer temperatures. While the daily and cyclical variations of temps will not change, Tempdrop data will be more in the range of temperatures that users of oral basal body thermometers are used to. Note that this is not a software update and the data of our users with existing sensors will not change in any way.
In the US and internationally, Tempdrop packages are already shipping with the new recalibrated sensor.
We’re excited to share these improvements as we prepare for the holiday season. If you are already a Tempdrop user, don’t forget to join our user-only Facebook group for the latest on Tempdrop. If you are not a user, sign up for our email newsletter to hear about upcoming promotions. And, for those of you who are new to fertility awareness but excited to learn more, download our new Intro to Fertility Awareness.